As your first point of contact, Intake will respond to all your inquiries, questions, and requests and will provide the necessary coordination between you and the right MAGMA service department.

Additionally, upon identifying and assessing your settlement needs, Intake will provide you with the appropriate resources and information, as well as internal and external referrals.

As a newcomer, the Intake team will help you develop plans addressing housing, school registration, sports activities and hobbies. They will also provide you with referrals to and information about professional networking events and groups.

CUAET Notice

Kindly note that services under the Canada Ukraine Authorization for Emergency Travel (CUAET), a program funded by the Government of Canada, will no longer be available to Ukrainians and their family members who are in Canada as temporary residents after March 31, 2025 as announced by IRCC.

MAGMA understands the inconvenience that this might cause to many individuals and family members who have greatly benefited from services available under this stream and while this is out of MAGMA control, we are working on finding other ways or solutions to help those impacted.

Meanwhile, we kindly ask our clients to advise their MAGMA Settlement Counsellor or Program Coordinator of any updates on their residence status in Canada, and we encourage everyone to continue working on their settlement plan and not to hesitate to contact their Settlement Counsellor with any questions or enquiries you may have.

Afef Tayech, Intake and Operational Efficiency Manager